Multi-tenant Utility Billing

Challenges and SATEC's solutions

There are numerous examples of commercial property: shopping centers, office buildings, hospitals, condominiums etc. In all cases, a large property is split into many smaller commercial units, which are rented out as shops, offices or kiosks and the like to tenants of the property owner or manager.
Multitenant utility billing can be extremely complicated, since it involves dynamically managing many rental spaces, constantly switching hands and billing addressees.

B. Surcharge management

Every user has a unique profile of energy spending, affected by the different electrical appliances in use and peak consumption. This involves, for example:

• influence on power factor, often lowering it under the required standard
• maximum power demand

Such factors ultimately affect the main bill, presented by the utility to the initial buyer: property management. A single user can be responsible for a surcharge.

Solutions: SATEC meters and software determine the individual components and users affecting these costs. This prevents management defaulting to foot surcharges alone, thus raising profitability.

D. Multi-utility billing

Most tenants consume more than just electricity. Typical bills include water, gas and air-conditioning. All this constitutes an extra headache, for each of these utilities and an extra billing channel per tenant.

Solution: by means of numerous digital inputs, SATEC meters collect pulses, generated by 3^rd party gas and water meters, indicating units of consumption (cubic meters for gas, water etc.). These pulses are, in turn, integrated into the Expertpower platform providing multi-utility bill to the tenants.